Terms and Conditions
Introduction
Welcome to GUPCO privacy policy and general terms and conditions. The Company (hereinafter defined below) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our application (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. This privacy policy is provided in a layered format so you can click through to the specific areas set out below.
Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.
Important information and who we are
Purpose of this privacy policy
This privacy policy aims to give you information on how the Company collects and processes your personal data through your use of this application, including any data you may provide through this application when you sign up thereto. This application is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Controller
Gupco-Ma3ak application is the controller and responsible for your personal data (collectively referred to as the "Company", "we", "us" or "our" in this privacy policy). We have appointed a representative who will be responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.
Contact details
If you have any questions about this privacy policy or our privacy practices, please refer to the contact below:
Email address: gupcomobile@gupco.net
Postal address: New Maadi , 4th sector, Palestine street, Cairo
Changes to the privacy policy and your duty to inform us of changes We keep our privacy policy under regular review.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This application may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our application, we encourage you to read the privacy policy of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
•Identity Data includes [first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender].
•Contact email address and telephone numbers.
•Transaction Data includes details about services requests related to the application services like medical, public relation activities and other activities and participates of the company services deleivered to employees and retired members
•Technical Data includes internet protocol (IP) address, your login data •Profile Data includes your username and password, and your activities on our application, your title, department, NT account and email
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your
identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific application feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through: •Direct interactions. You may give us your Identity, by post, phone, email or otherwise. This includes personal data you provide when you:
▪ create an account on our application
▪ subscribe to our service or publications;
▪ enter a competition, promotion or survey; or
▪ give us feedback or contact us.
•Automated technologies or interactions. As you interact with our application , we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please refer to the relevant section tackling the Cookies in our terms and conditions at the following link: gupcomobile@gupco.net
or further details.
•Third parties or publicly available sources. We will receive personal data about you from various third parties [and public sources] as set out below:
oTechnical Data from the following parties:
∙ analytics providers;
∙ advertising networks; and
∙ search information providers.
∙ Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
How we use your personal data
We will only use your personal data just for checking system authority and also to get the authorized and permitted services that you can participate or share Your personal data will just be used inside the program to save the data, requests with your ID, company payroll, or email
Most commonly, we will use your personal data in the following circumstances: •Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
•Where we need to comply with a legal obligation.
Please refer to legal basis term set out in the Glossary as to have a better understanding to the contemplated matter.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your
personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Purpose/Activity
Type of data Lawful basis for processing including basis of legitimate interest To register you as a new customer
(a) Company payroll
(b) email
(c) phone number
(d) full name
To request any available service
The data is transferred automatically once you login and ask for a certain request. It will take your ID data from the already existed data to be saved with your request To get any notification
Just login to the system with your credentials
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
As the program will just be used in company service, so there is no data to be transferred to any 3rd parties
6. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors
and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data retention
How long will you use my personal data for?
As you are a GUPCO employee, We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for.
Those data will be saved in the internal database that contains all other employees’ data In some circumstances you can ask us to delete your data, and this will be done on internal database : see [your legal rights] below for further information. In some circumstances we will anonymize your personal data, incase of transferring to another company.
8. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights: • Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee required
You will not have to pay a fee to access your personal through this application, this point is away from your contact with the company administration department
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
9. Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
THIRD PARTIES
• Service providers acting as processors based in Egypt or the Middle East who provide IT and system administration services.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data from this application database. As this action will affect only the database related to that application, but your personal data which is saved in the internal company database muse be handled with internal administration department